Bayan Lepas, iDEAL

73-3-1, Ideal@The One, Jalan , Kuala Lumpur, malaysia, 11950

The iDEAL Bayan Baru is located in the township near Bayan Lepas, Penang International Airport and also the second Penang Bridge. The Building is located in Bayan Baru CBD, and within Bayan Lepas Free Trade Zone. Due to its proximity to the free trade zone that is home to many MNCs, this South-West District is one of the preferred retail/shopping destination s for working professionals, families, visitors and MICE (meeting, incentive, convention, exhibition). Bayan Baru as part of the Penang Cybercity phase 1, has been identified as a key focus market in Malaysia’s development plan for 2015. It has easy access to corporate offices, restaurants, banks and many more amenities. Our center provide flexible, fully-equipped office workspaces for businesses large and small, branch or sales offices, agencies and consultancies, with comprehensive services at a reasonable price.

Explore Our Courses

Jira and Xray Essentials

 14 Hours
This instructor-led, live training in Penang Island (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their Jira skills by learning how to integrate and utilize the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management. By the end of this training, participants will be able to:
  • Integrate and configure the Xray plugin for test management.
  • Manage Jira user profiles and assign appropriate roles and permissions.
  • Efficiently import data into Jira following best practices.
  • Optimize Jira storage usage and implement data management strategies.
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Jira Service Management

 7 Hours
This instructor-led, live training in Penang Island (online or onsite) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently. By the end of this training, participants will be able to:
  • Learn and understand the fundamentals of Jira Service Management.
  • Set up and configure a service desk and manage requests.
  • Manage Jira Service Management backend and integration.
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Mastering Jira Forms

 21 Hours
This instructor-led, live training in Penang Island (online or onsite) is aimed at intermediate-level project managers who wish to create, execute, and manage forms in Jira effectively. By the end of this training, participants will be able to:
  • Understand Jira's core concepts, including issue types, workflows, and projects.
  • Develop and manage custom fields to collect and organize data effectively.
  • Optimize form-related processes for various project types and teams.
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JIRA for Administrators

 7 Hours
This instructor-led, live training in Penang Island (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively. By the end of this training, participants will be able to:
  • Have an in-depth understanding of JIRA administration.
  • Customize JIRA based on their own business needs.
  • Define JIRA emails and notifications.
  • Manage and assign users, groups, project roles.
  • Manage JIRA permissions and security schemes.
  • Perform JIRA troubleshooting.
  • Deploy and customize JIRA service desk.
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JIRA for Aministrator - Data Center

 7 Hours
Upon completing the training, participants will be capable of independently managing, optimizing, and customizing JIRA in a corporate environment.
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JIRA for Advanced Users

 7 Hours
This instructor-led, live training in Penang Island introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports. By the end of this training, participants will be able to:
  • Manage issues effectively.
  • Create and run Scrum and Kanban projects.
  • Manage built-in and custom fields.
  • Understand and manage business processes, workflows and workflow schemes.
  • Perform basic and advanced searches and analysis.
  • Generate and review reports.
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JIRA for Beginners

 7 Hours
This instructor-led, live training in Penang Island introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project. By the end of this training, participants will be able to:
  • Understand concepts and functionality behind JIRA's user interface and workflows.
  • Add, modify, clone, link, and prioritize issues.
  • Progress issues through the entire workflow.
  • Perform searches.
  • Manage and customize screens and filters.
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Effective Agile Project Management with Jira & Confluence

 7 Hours
JIRA Software is a powerful tool for Project Management and people tend to focus more on the tool than the method itself. This instructor-led, live training introduces the participants to the power of Jira and Confluence, working together to serve the only purpose of helping the team to deliver successfully the product / project. The team will learn how to properly use these tools to be more efficient handling User Requirements, Testing, Communication, centralized in one place. Will be studied JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence linkage, reporting, important fields and custom fields, issue types, screen & filtering. By the end of this training, participants will be able to:
  • Create a Scrum or Kanban project
  • Configure Jira to manage the project properly
  • Manage issues effectively
  • Build the necessary screen to handle issue types
  • Create workflows and boards, and understand their interaction
  • Perform basic and advanced searches and analysis
  • Generate and review reports necessary for the team and the management
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Agile Project Management with Kanban and Jira

 14 Hours
JIRA is a Java based web application that provides project and issue tracking for improving the agility of software development. In this instructor-led, live training, participants will learn how to use Jira to implement a Kanban approach to Agile within their organization. By the end of this training, participants will be able to:
  • Understand the principles behind Agile and Kanban
  • Use Jira to create and manage a Kanban project
  • Customize Jira to fit the needs of their organization
  • Perform basic and advanced searches and analysis
  • Generate and review reports
Audience
  • Product managers
  • Software developers
  • Test engineers
  • Business analysts
Format of the Course
  • Part lecture, part discussion, exercises and heavy hands-on practice in a live-lab environment.
Note
  • To request a customized training for this course, please contact us to arrange.
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Testimonials (5)

I like the way how Sebastian was taughting about too many complicated things in such an interesting way and having only 2 days, the training wasn't boring. In my opinion he's a guy with a great knowledge, knows very well what he is talking about, the language which he tries to talk with the audience is intelligible. Just keep the level I think.

Marcin - Polski Zwiazek Pilki Noznej

Course - Jira Service Management

The trainer made it easy to learn the topics and I liked having access to the training site so I could play along as we went.

Amy Bain - Metro Bank

Course - JIRA for Beginners

Marek was AWESOME. And I insist... he really was awesome. His level of knowledge, enthusiasm, organisation... he really was well prepared and in-control of the course material. I loved he did demonstrations instead of diagrams... it was a lot more interactive, and we could answer questions related to the situation we were seeing.

Eliane Champagne - Bell Solutions techniques

Course - JIRA for Administrators

I liked very much the mood and the peace of the trainer.

Daniel Iliescu - Provident Polska S.A.

Course - Effective Agile Project Management with Jira & Confluence

The training covered all the topics I was interested in.

Kim Hassan - Litera Microsystems

Course - JIRA for Advanced Users

Upcoming Courses

JIRA for Beginners

2025-05-29 09:30
7 hours
Bayan Lepas, iDEAL
1716 USD (Online)
1961 USD (Classroom)

JIRA for Aministrator - Data Center

2025-06-12 09:30
7 hours
Bayan Lepas, iDEAL
1716 USD (Online)
1961 USD (Classroom)

Jira and Xray Essentials

2025-06-26 09:30
14 hours
Bayan Lepas, iDEAL
3432 USD (Online)
3922 USD (Classroom)

Jira Service Management

2025-07-10 09:30
7 hours
Bayan Lepas, iDEAL
1716 USD (Online)
1961 USD (Classroom)

Agile Project Management with Kanban and Jira

2025-07-24 09:30
14 hours
Bayan Lepas, iDEAL
3432 USD (Online)
3922 USD (Classroom)

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